Last Updated: September 2026

Dr. Krystal Lassiter, operating as Burgeonest, LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, web page, and landing page (“Site”) and  sign up through Kajabi, or participate in The Reset Experience, our 3-session trauma coaching program (“Program”).

The Reset Experience is a coaching service, not therapy, medical care, financial advice, or legal advice. This Privacy Policy applies to information collected in connection with our coaching services and does not create the confidentiality protections associated with a licensed professional (see our Terms and Conditions for more detail).

 

Use of Information

 As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Kajabi’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience

The Site’s various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by us only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. We may also share such information with our business and promotional partners to further those interests. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings as provided below. We do not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.

We may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the our rights or property, other users of the Site, or anyone else that could be harmed by such activities.

 

Information We Collect

When you sign up through our Kajabi Site or interact with our services, we may collect:

• Contact information: name, email address, phone number
• Payment information: processed securely by Kajabi and its payment processors (we do not directly store full payment card details)
• Enrollment details: whether you choose 1-on-1 or group coaching
• Session-related information: notes, workbook responses, information submitted through pre-session intake forms, or details you voluntarily share during coaching, which may include sensitive personal or mental-health-related information you choose to disclose
• Technical data: IP address, browser type, and site usage data collected automatically via cookies or similar technologies through the Kajabi platform

 

How We Use Your Information

We use your information to:

• Process your enrollment and payment
• Deliver coaching sessions, the workbook, and the devotional
• Communicate with you about scheduling, program updates, and support
• Improve our programs and offerings
• Send marketing communications, where you have opted in (you may unsubscribe at any time)
• Comply with legal obligations

 

Sensitive Information Shared in Coaching

Because this is trauma-informed coaching, you may choose to share sensitive personal information before and during sessions. We treat this information with care and do not disclose it outside our coaching team except:

• With your consent
• Where required by law (for example, mandatory reporting obligations that may apply in certain jurisdictions)
• Where there is a genuine safety concern for you or others

Note: Coaching conversations are not protected by the same legal confidentiality (such as therapist-patient privilege) that applies to licensed mental health treatment.

 

Group Coaching

In group sessions, other participants will see and hear what you share live during the session. We ask all participants to keep shared information confidential (see our Terms and Conditions), but we cannot guarantee other participants will do so, and this Privacy Policy does not extend to their conduct.

Third-Party Services

We use Kajabi to host our Site, process enrollments, and manage payments. Kajabi may collect and process data according to its own privacy policy. We may also use additional third-party tools for email communication, scheduling, or analytics. We encourage you to review the privacy policies of these providers.

Links to External Sites

We are not responsible for the content or practices of third party websites that may be linked to the Site. We are also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing any information.

 

Cookies and Tracking

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Our Kajabi-hosted Site may use cookies and similar tracking technologies to operate the site, remember your preferences, and analyze traffic. You can control cookies through your browser settings.

These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

 

Malware/Spyware/Viruses

Neither Burgeonest, LLC nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.

 

Bulletin Boards and Chat Areas

Guests of the Site are solely responsible for the content of messages they post on our forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features. 

Choice/Opt-Out:

The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from us which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at infokrystallassiter@gmail.com, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

 

Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (e.g., Kajabi, payment processors, email platforms)
• Legal authorities, if required by law

 

Data Security

Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the absolute security of any information you transmit via the internet. By transmitting any such information on our Site, you accept that you do so at your own risk.

 

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and maintain business records, after which it is securely deleted or anonymized.

 

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, contact us at infokrystallassiter@gmail.com.

 

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

We recognize the special obligation to protect personally identifiable information obtained from children. AS SUCH, IF YOU ARE 18 YEARS OLD OR YOUNGER, WE REQUEST THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO BURGEONEST, LLC. If we discover that a child aged 18 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.

 

Your Acceptance of These Terms 

By using the Site, you accept the policies and restrictions set forth in this Privacy Policy. If you do not agree to this policy, please do not use the Site. This Privacy Policy may be revised periodically by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Privacy Policy to which you are bound. The "Last Updated" date at the top reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance.

 

Contact Us

If you have questions about this Privacy Policy, please contact:

Dr. Krystal Lassiter of Burgeonest, LLC

Email: infokrystallassiter@gmail.com

Website: krystal-lassiter.mykajabi.com